Due to the uncertainty of the Coronavirus (COVID-19), we have postponed the launch of the survey process for this program. If you have already registered, you will receive updates as appropriate. If you have not yet registered, please refer to this site for updates regarding registration and timeline adjustments.

You’ll have the option to survey all employees via an online or a paper method (only one method per dealership, please!) We offer additional services to help you get the most out of the process, including customized and alternate language surveys. If you need the employee survey translated, we offer this service for a flat rate of $285(CAN). Translations are requested when registering. Please see the Pricing to determine your potential cost for the survey process.

If you choose to survey employees online, you’ll submit a list of dealership email addresses for all eligible employees through our Email Upload Portal. (If an employee does not have a dealership email address, we can send surveys to personal email addresses – yahoo, gmail, hotmail, etc. – but will not be able to troubleshoot should the survey get caught in a spam filter or not be successfully received.)

Surveys will be sent directly from Best Companies Group via an email that will contain a unique link created for each individual employee.

If some of your employees do not have either a dealership or personal email address, we can supply access codes for up to 30% of your eligible employee population. If the need exceeds 30%, your dealership should switch over to the paper survey process that will better suit your needs. What is an access code?

If you select to survey employees via paper, a package of survey materials will be mailed to you including: a letter from BCG, your employee surveys, and return envelopes. Employees complete the survey, place it in the envelope, seal it and then drop the completed survey off to the designated collection post. Completed surveys are mailed back to our processing facility at one time. The company must designate a drop off location for the completed surveys. Organizations selecting the paper option will also be required to complete an Employee Eligibility Checklist. Please see pricing to view nominal paper survey fees.

Please see our Statement of Confidentiality regarding the security of this sensitive data. All employee data is submitted anonymously.


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